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Create the right conditions to build citizen facing AI services
Building AI services for citizens is fundamentally different from deploying internal productivity tools. Here are some factors you should consider to deliver safely and effectively.
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How to Build Delivery Capability in Government
Building delivery capability in government takes more than strategy. Start with real problems. Hire great practitioners. Blend teams wisely. Scale sustainably through governance that enables, not blocks. Delivery isn’t transformation—it’s a habit worth investing in.
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April 24′ – OKRs & Kick offs
Talk about working with delivery teams and clients across gov again. How to run an effective kick-off to establish a shared understanding and set yourself up for success. Also my experience of using OKRs to deliver change.
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Weeknote: 18 June 21 – T Shaped People
It’s been one of those weeks where the weekend can’t come soon enough. I’ve been feeling quite frustrated, demotivated and somewhat absent-minded. I’ve been unable to focus in meetings and it’s taken me ages to complete tasks. I’ve been increasingly doubting myself in situations where previously I’d be confident and assured. It could be due…
