About

Experienced delivery lead with a successful track record of digital and transformation programmes as well as leading digital change portfolios and service teams. I have designed and delivered strategic roadmaps, public facing end-to-end products & services, websites, campaigns and complex infrastructure migrations.

I have led significant digital change and have a deep understanding of the end-to-end GDS delivery process – Supporting teams deliver services that meet the Service standard and Tech code of practice.

I have delivered technical and cultural change at scale. Introducing Agile Ways of Working at scale, DDAT roles including Service design professions and introduced effective governance for delivering digital projects and managing live products & services.

– Agile Transformation of Digital Directorate at Homes England
– Multiple Infrastructure Migrations for Government Digital Service
– Delivery of 20 websites in 18 markets for Unilever
– Key UX improvements on the Pearson Qualifications Service
– Responsive Website for the British Lung Foundation

I lead the strategic planning and delivery of the Agile Transformation of the Digital Directorate at Homes England, looking at people, processes and culture to establish a mature delivery function. My aim was to create an environment where we can help the organisation transition from projects and systems to products and services, with digital solutions that meet user needs; without compromising the wellbeing of colleagues to deliver and support them.

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Experience

Homes England

Head of Delivery
March 2020 – Present

Government Digital Service

Senior Delivery Manager
Sep 18 – Feb 20

Unilever (Williams Lea Tag)

Programme Manager
Jan 18 – Aug 18

CreditLadder

Digital Project Manager
July 17 – Dec 17

Pearson Education

Lead Platform Manager
March 16 – June 17

WPN Chameleon

Digital Project Manager
June 14 – Feb 16

Blood Cancer UK

Digital Producer
June 13 – June 14

Vodafone Group

Project Coordinator
July 12 – June 13